Return Policy

At OriginalGreenBags.com, customer satisfaction is our number 1 priority, that's why we make it easy and convenient to return OriginalGreenBags.com purchases.

All returns require a valid Return Merchandise Authorization (RMA), Merchandise Authorization (RMA) can be obtained from the link below:
http://www.OriginalGreenBags.com/RMA

30-Day Return And Exchange Period
Thirty days from the date merchandise was received.

Return Items:

All returns must be made in original condition and include all accessories. You will receive a credit for your purchase only if it meets the criteria below. We do not offer merchandise exchanges.
Original and return shipping and handling charge will NOT be refunded or reimbursed under all circumstances.

Damaged, Defective or Incorrect Items:

If you return a damaged, defective or incorrect item, you will receive an exchange of an exact same item. If the item is discontinued, you will receive a full refund to your original payment method.

Exceptions

The following items are not returnable:

Seasonal items.
Special Order items.
Items that are abused.
Missing item products.

Personal Data
Please remove all personal data from any returned products. OriginalGreenBags.com is not responsible for any personal data left on or in these items.

Rebate Policy
Any product that was purchased when a mail-in rebate was available on the purchase is subject to having the amount of the rebate deducted from the refund amount. Unless noted otherwise, all rebates are limited to one per product, per household or address.

Promotional Items
Any product that is returned without a promotional item(s) included with the original transaction, will have the value of the promotional item deducted from the refund amount.